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Stephen M. R. Covey

Global authority on trust, leadership and culture. Former CEO. New York Times bestselling author.

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Training. Measurement. Culture.

Using the Speed of Trust to drive organizational performance.

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Speed of Trust Book

The Speed of Trust

“Collaboration is the foundation of the standard of living we enjoy today. Trust is the glue. This is the first book that teaches the ‘whats’ and the ‘hows’ of trust. A must-read for leaders at all levels.”

  • GlassdoorGlassdoor’s Top 100 CEOs voted #1 book everyone should read
  • Wall Street Journal LogoWall Street Journal #1 Best Seller
  • New York TimesNew York Times Bestseller
  • Translated LanguagePublished in 22 languages
  • Washington PostWashington Post #1 Bestseller

Why Trust?

The simple, often overlooked fact is this: work gets done with and through people. There’s nothing more impactful on people, their work, and their performance, than trust. See how trust drives critical areas of performance in the videos below.

Featured Videos

What if you could see trust?

Innovation

Collaboration

Counterfeiting your Culture

A New Way to Lead

Multiplier

Testimonials

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When Lenovo acquired IBM PC, we quickly realized that our biggest challenge… was building trust among our teams, with our customers and partners, and with key influencers around the world. We partnered with Franklin Covey to help us build trust and turn this challenge into an advantage.

Yang Yuanquing

CEO, Lenovo

 

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Four years running of organizational health improvements. The foundation is the Speed of Trust.

Carlos Botero

EVP HR, DirecTV Home Services

 

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Trust reduces transaction costs… At last, someone is articulating its true value and presenting it as a core business competency.

Marilyn Carlson Nelson

Co-CEO, Carlson Holdings

 

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Trust is the most fundamental currency of business… FranklinCovey shows the way; it is both a mindset and a toolbox for twenty-first century leadership. I recommend it highly.

Robert McDonald

Former CEO, Procter & Gamble

 

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The single biggest contributor to our great year last year, and this year’s fast start, has been the Speed of Trust. It’s the most exciting change in the culture in the last 28 years. I credit the Speed of Trust for our breakthrough performance.

Al Carey

CEO, PepsiCo N.A

 

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Since we initially implemented the Speed of Trust, I would describe it as a complete reversal in every way you can think of. Every critical measure of our technology organization has substantially improved…

Kevin Chase

Former CIO, Energy Future Holdings

 

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Trust is a critical component looking to improve productivity and accelerate growth, and no one understands this as well as FranklinCovey. Their approach helps companies move faster, make better decisions, and deliver quality to customers; it can also help transform a corporate culture.

Randall Stephenson

Chairman & CEO, AT&T

 

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Training and Development

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LEADING AT THE SPEED OF TRUST®

Helps leaders use trust as a performance multiplier to propel their team further, faster. It is most useful for leaders looking to create a measurable culture of high trust.

WSOT hero

WORKING AT THE SPEED OF TRUST®

Helps learners propel themselves and their team further and faster through trust. It is most useful for learners seeking to build credibility, strengthen relationships, and improve collaboration to deliver essential results.

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FRANKLINCOVEY ALL ACCESS PASS®

Expand your reach, achieve your business objectives, and sustainably impact performance with unlimited access to FranklinCovey content.

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Our Approach

Why Trust Matters

Trust is today’s currency—and everything a leader says and does affects the level of trust in their team. There is a compelling case for trust. Teams and organizations that operate with high trust significantly outperform teams and organizations with low trust—this has been proven in dozens of studies, across a multitude of industries and sectors.

When trust is low, people become suspicious, guard communication, speculate, and disengage. As a result, productivity grinds to a crawl, and costs increase. We call these trust taxes.

When trust is high, people become confident, and communication, creativity, and engagement improve. As a result, productivity speeds up, and costs decrease. We call these trust dividends.

The ability to create trust is the critical leadership competency needed today because it makes you better at everything else you need to do as a leader.

The Speed of Trust helps organizations better manage change and create high-performing teams that are agile, collaborative, innovative, and engaged. As we have learned: many organizational performance issues are actually "trust issues in disguise."

Culture

Increasingly, leaders and organizations today are rallying around an intentional focus on building their culture. They differentiate themselves by it.

Organizations striving to build a winning, sustainable culture are coming to understand that if they don’t have—first and foremost—the foundation of a high-trust culture, all other efforts are insufficient. The data proves this repeatedly.  A culture of high trust plays a preeminent, "different in kind" role on the stage of organizational performance. A high-trust culture is the starting point for any other sustainable cultural modifier. Every effective culture relies on trust for its life. A high-trust culture is the lifespring from which all high-performing, winning cultures flow. High trust is an energizer.

Speed of Trust Solutions

LEADING AT THE SPEED OF TRUST

WORKING AT THE SPEED OF TRUST

ALL ACCESS PASS

Speed of Trust Solutions

LEADING AT THE SPEED OF TRUST

WORKING AT THE SPEED OF TRUST

ALL ACCESS PASS

Leading at the Speed of Trust®

Helps leaders use trust as a performance multiplier to propel their team further, faster. It is most useful for leaders looking to create a measurable culture of high trust.

Working at the speed of Trust

Helps learners propel themselves and their team further and faster through trust. It is most useful for learners seeking to build credibility, strengthen relationships, and improve collaboration to deliver essential results.

FranklinCovey All Access Pass®

Expand your reach, achieve your business objectives, and sustainably impact performance with unlimited access to FranklinCovey content.